Skip to main content

Can customers get points for orders they placed before I installed Alpha Loyalty?

Yes. Contact our support team, and we'll award points for past orders, free of charge, from the date you choose and by your current earning rules. For example, a customer who spent $300 last year gets 300 points at 1 point per $1. VIP tiers based on amount spent or number of orders include past orders automatically.

Did this answer your question?